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Job Details Job order - J0516-0778 - Full-time Title Operations Manager (Food & Beverage) Category Operations City Whitecap, Saskatchewan, Canada Job Description Operations Manager (Food & Beverage) Sharing Success... through the provision of superior gaming operations services. With gross revenues in excess of 240 million dollars annually, SIGA is Saskatchewan's largest and most successful employer of First Nations people. SIGA is currently looking for creative, motivated, passionate, and energetic individuals to join our team. Education Successful completion of a bachelor's degree in an administrative discipline such as Business, Education, Public Relations, Organizational Management or a degree in hospitality and or diploma in hotel / restaurant management. Several successful years of directly related Food & Beverage experience may be considered. Experience Minimum of five years of Food & Beverage managerial experience is required. Must have experience in motivating, training and working effectively with subordinates who have a variety of backgrounds and training. Must have extensive experience in overseeing large Food & Beverage operations that include restaurant, bar, deli, kitchen, catering and events. Strong experience in culinary, mixology and front of house service skills. Experience in overseeing franchised Food & Beverage outlets as well as in house restaurant and deli operations. Experience with Food & Beverage POS systems and Food & Beverage equipment. Knowledge Knowledge of SIGA's guiding principles, structure, and First Nations culture. Knowledge of budgeting and human resources processes, policies, and best practices. Knowledge of SIGA's corporate policies and procedures. Working knowledge of MS Word, Excel, and Outlook. Knowledge of legislated statutory health and liquor laws. Skills and Abilities Ability to select the appropriate communication methods and tools, depending on the audience and situation. Ability to implement systems and processes that promote exceptional customer service. Ability to analyse issues or problems, consider multiple factors, and develop creative solutions. Ability to evaluate and facilitate progress toward unit or departmental goals, holding staff accountable for meeting commitments. Ability to collaborate and consult effectively across work groups, business units, and organizations, to meet program and organizational goals. Ability to use personal commitment and positive attitude to motivate and guide others to achieve goals. Ability to lead unit budgeting, staffing, and evaluation activities. Ability to gather, interpret, and prepare accurate information in a timely manner. Ability to demonstrate sensitivity to SIGA's organizational culture, while focusing on principles and goals. Ability to maintain an excellent rapport with both food and liquor vendors. Ability to manage and coordinate monthly inventories for all consumables. Personal Suitability All SIGA employees must embrace cultural diversity and mutual respect in the workplace. Condition of Employment Must consent to a background check in order to qualify as a gaming employee Must obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA) Must be 19 years of age or older Other Information Valid Saskatchewan Driver’s License and acceptable driving record Irregular hours including evenings, nights, weekends and holidays Could be exposed to tobacco smoke and high noise levels Congested workplace Standard office environment On call Periodic travel Freedom of movement Keyboarding/Coordination of fine motor control (>2hrs at a time) Main Duties Reporting to the General Manager, this position focuses on operational effectiveness, by providing effective oversight of Food & Beverage operations. Responsibilities include: Monitoring Food & Beverage operations to ensure overall integrity, and compliance with policies and procedures. Ensuring proper oversight and management of Food & Beverage financial activities. Developing business plans and budgets, with focus on revenue forecasting and projects. Providing effective direction to Food & Beverage Management staff, promoting good relationships and ensuring they have the knowledge and tools they need to succeed. Handling escalated patron and staff complaints. Developing strong and positive relationships internally and externally, including maintaining a visible presence in the community. Ensuring effective flow of communication to, from, and between all departments. Maintaining up-to-date knowledge of best practices in Food & Beverage operations, through on-going research and training. Serving shifts as the Manager on Duty on a rotational schedule. Modeling SIGA’s values, and serving as a positive representative of SIGA. Participating in other projects and activities as required, in support of Food & Beverage operations. As a First Nations owned and operated organization, we take great pride in being a leader in employing First Nations people and the positive impacts generated by the employment opportunities SIGA has to offer. We are looking for qualified, motivated and committed individuals who want to work toward the betterment of First Nations people. SIGA offers a competitive compensation and benefits package. Skills Adaptable to Change Communication Customer Service Decision making Results Orientation Working with others Reference 464166 Click here to apply