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Job Details

Job order - J0716-0183 - Full-time
Title Food & Beverage Supervisor
Category Food & Beverage
City Swift Current, Saskatchewan, Canada

Job Description Food & Beverage Supervisor

Sharing Success... through the provision of superior gaming operations services. With gross revenues in excess of 240 million dollars annually, SIGA is Saskatchewan's largest and most successful employer of First Nations people. SIGA is currently looking for creative, motivated, passionate, and energetic individuals to join our team.


Education
Successful completion of a 1 year diploma or certificate in a related field (Hospitality, Restaurant/Bar Management, Business, Bartending etc.) or a combination of relevant education, training and/or experience. Successful completion of a Food Safe Certificate.

Experience
Candidates will have 3 years experience in food and beverage operations and experience assisting with recruitment, training and coaching staff while in a supervisor role.

Knowledge
Knowledge of SIGA's guiding principles, structure, and First Nations culture.
Working knowledge of food and beverage operations, including health and safety, scheduling, departments (restaurant, bar, deli), and supervision.
Knowledge of safe food handling practices.


Skills and Abilities
Ability to support change with optimism and openness.
Ability to select the appropriate communication methods and tools, depending on the audience and situation.
Ability to support and engage employees to provide exceptional customer service/hospitality.
Ability to exercise judgement regarding day-to-day priorities and situations.
Ability to build and maintain strong working relationships with other departments and units.
Ability to use personal commitment and positive attitude to motivate and guide others to achieve goals.
Ability to gather, interpret, and prepare accurate information in a timely manner.


Personal Suitability
All SIGA employees must embrace cultural diversity and mutual respect in the workplace.


Condition of Employment
Must consent to a background check in order to qualify as a gaming employee
Must obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)
Must be 19 years of age or older



Other Information
Could be exposed to tobacco smoke, high noise levels and sharp objects
Irregular hours including evenings, nights, weekends and holidays
Strict dress code
Heat (hot meals and beverages, steam)
Walking/Standing (continual except for breaks)
Keyboarding/Coordination of fine movements (Computer, POS terminal)
Lifting/Carrying (20lbs – 50 lbs)



Main Duties
This position ensures that Casino guests enjoy exceptional customer service, memorable facilities, and quality, value priced dining, by supervising front-of-house staff and activities, and by supervising the set up and execution of events held in the Casino’s multi-purpose room (MPR).

Responsibilities include: Supervising Casino restaurant and catering operations, with particular attention to maintaining the highest levels of guest relations. Assisting department management with staffing and performance management. Communicating policies, procedures and standards to staff. Monitoring and verifying accuracy of staff cash handling. Revising staff schedules to meet operational needs and control costs. Carrying out a wide variety of administrative tasks. Designating, assigning, and overseeing work assignments and breaks in a fair and equitable manner. Specific catering/event responsibilities include: overseeing room set up per event plan instructions; communicating effectively with other Casino departments regarding event requirements; and monitoring provision of guest service throughout the event. Participating in other projects and activities as required, to ensure the smooth operating of the restaurant, bar, and catering operations.


As a First Nations owned and operated organization, we take great pride in being a leader in employing First Nations people and the positive impacts generated by the employment opportunities SIGA has to offer. We are looking for qualified, motivated and committed individuals who want to work toward the betterment of First Nations people. SIGA offers a competitive compensation and benefits package.


Skills
  • Adaptable to Change
  • Communication
  • Customer Service
  • Decision making
  • Results Orientation
  • Working with others

Reference 474794

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