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Job Details

Job order - J0816-1985 - Term
Title Slot Attendant
Category Slots
City Carlyle, Saskatchewan, Canada

Job Description Slot Attendant

Sharing Success... through the provision of superior gaming operations services. With gross revenues in excess of 240 million dollars annually, SIGA is Saskatchewan's largest and most successful employer of First Nations people. SIGA is currently looking for creative, motivated, passionate, and energetic individuals to join our team.


Education
Successful completion of Grade 12 or GED or a combination of relevant education, training and/or experience.

Experience
Experience providing customer service and working with many diverse situations and personalities.
Previous gaming experience would be preferred.


Knowledge
Knowledge of SIGA's guiding principles, structure, and First Nations culture.
Knowledge of slot operations and diagnostics.


Skills and Abilities
Ability to support change with optimism and openness.
Ability to communicate clearly and accurately, in both written and verbal form.
Ability to provide exceptional hospitality based on First Nations values.
Ability to follow direction and work within established procedures.
Ability to work independently, be reliable, and take personal responsibility for tasks and deadlines.
Ability to work as part of a team, demonstrating respect and consideration for others.


Personal Suitability
All SIGA employees must embrace cultural diversity and mutual respect in the workplace.


Condition of Employment
Must consent to a background check in order to qualify as a gaming employee
Must obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)
Must be 19 years of age or older



Other Information
Irregular hours including evenings, nights, weekends and holidays
Could be exposed to tobacco smoke and high noise levels
Congested workplace
Strict dress code
Standing/Walking (continual excluding breaks)
Lifting (up to 150 lbs with assistance)



Main Duties
Reporting to the Slot Manager, and supervised by the Slot Supervisor, this position ensures that SIGA’s slot-playing guests receive exceptional, friendly and personal customer service, contributing to an overall positive entertainment experience. Responsibilities include: Providing exceptional customer service to guests in an assigned slot section, primarily relating to slot operations, but also responding to general inquiries. Making accurate change and paying out jackpots. Handling basic slot maintenance and troubleshooting, as well as related guest concerns. Assisting with machine moves and conversions. Participating in other projects and activities as required, to ensure the Casino’s slot players have an exceptional entertainment experience.


Probationary Statement
EXTERNAL NEW HIRES ONLY: Upon completion of your probationary period, your salary will be $13.73 per hour, less applicable statutory deductions.

As a First Nations owned and operated organization, we take great pride in being a leader in employing First Nations people and the positive impacts generated by the employment opportunities SIGA has to offer. We are looking for qualified, motivated and committed individuals who want to work toward the betterment of First Nations people. SIGA offers a competitive compensation and benefits package.


Skills
  • Adaptable to Change
  • Communication
  • Customer Service
  • Decision making
  • Results Orientation
  • Working with others

Reference 485433

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