Cope Staffing
Executive Search & Recruitment
Help

If you are having technical difficulties please email us at: webhelp.njoyn@cgi.com
Please include the details of the problem you are having, including:
  1. Exact brand and version number of the browser.
  2. Version of operating system you are using.
  3. Internet connection type and speed.
  4. Type of CPU and amount of RAM in your computer.

  • First time user:
    1. If this is your first time creating your candidate profile on this website, click on the “My Profile” tab at the top of this page.
    2. Enter your email address (1) and select the country where you live (2) in the spaces provided, then click "Create Profile" button. The profile page will appear for you to fill out. When you are finished filling out the profile, click on the “Next” button at the bottom. Your profile will be saved and a system-generated password will automatically be emailed to you.
    3. The next time you log on you will be able to change your password.

  • Invalid password or authorized users only:
    1. If you are trying to log on to your profile and are receiving the message 'invalid password' or 'authorized users only', follow these steps:
    2. Enter your email address in the field provided. Below this field you will see a sentence that reads, "Forgot Your Password? Enter your email address above, then click here. Your password will be sent to this address immediately." Follow these instructions to ensure you do indeed have the correct password.
    3. If you are still having problems try typing in the password rather than cutting and pasting it from the email that was sent to you. Sometimes an extra space can be copied by mistake, which will render your password invalid.
    4. Other possibilities:
      • Enable your cookies
      • Delete your cookies
      • Update your browser to the latest version of Internet Explorer.
      • Make sure the date and time on your computer are accurate

  • The site freezes on me or I receive a script error:
    Causes for this may be:
    1. An old version of Internet Explorer (click on the link provided to download the most recent version of the browser):
      Internet Explorer: http://www.microsoft.com/ie
    2. Your cookies may not be enabled; they should be enabled to medium security

  • I created a profile but haven't received my password:
    Causes may be:
    1. Typo when entering your email address
    2. Your email server is down at the time the password was emailed
    3. Your email inbox is full and could not take this email
    4. Please contact our helpdesk in order to receive your password.

  • Uploading my resume:
    In order to upload your resume to be part of your profile, please follow these steps:
    1. Go in to your profile and scroll down to the bottom of the page where it says OPTIONAL: Please upload your resume in MS Word format.
    2. The line underneath reads: To upload your latest resume in MS Word format please click here.
    3. Once you click, you will see a small window pop up.
    4. Click on Browse and find your resume from wherever you have saved it.
    5. Click Open and your resume title will appear in the field next to the Browse button.
    6. Click on Upload and you're done! You will see a message verifying that your resume has been saved. Close the window.

  • Do I need to create a profile to apply for a job?
    Yes, you need to create a profile to apply for jobs on our website. It's fast and easy! Click Login, enter your email address and click the hypertext link for new users. (Above the email field, it says: "New user? Click here".) You'll be provided a quick form to fill out, including a place to specify your particular skills and a window in which to paste your resume. Once you've saved this profile, your password will be emailed to you. You can use this password to access your profile at any time to apply for jobs online.

  • Do I need to apply for a job to create a profile?
    No you do not need to apply for a specific job in order to create a profile. Once you are at the job listings page, you will see a button at the top labeled 'My Profile'. Click on this and you will be brought to the log on page. Follow the steps for creating, or updating, your profile. This will be saved in the system and as recruiters perform searches on the database they will immediately have access to your profile.



Searching for a Job

How to use our job listings page: There are several ways to go about a job search on our job listings page. You can search by keyword and you can use any combination of the pull-down filters.

*Please note: the content on the job listings page is live and is updated in real-time. New jobs will appear at the top of the list as they become available. And jobs that are no longer available are removed immediately. You can be confident that if the job is on our website then it is an open job.

Using the filters.

You will notice several pull-down menus on the job listings page. Each of these will filter the jobs according to fields such as:

  • Country
  • Province/State
  • City
  • Compensation - Contract or Perm.
  • Categories
  • You can use these filters one at a time or you can use multiple filters at once. It is important to note that if you use more than one filter at a time, your results will be reduced.

    To use the filters, drop down the menu on the filter and highlight your selection. When you are ready click 'Filter' to conduct your search. You can also combine the use of these filters with the keyword search by making a selection from the filter, and typing in your keyword(s). When you are ready click on 'Filter'. Or you can use the keyword search by itself just by entering the words and clicking on 'Filter' when you are ready.

    Hints & FAQ's

    1. Technical requirements for use of this page:
    For detail information about using different browsers with this application click here .

    2. How do I search for specific jobs on your site?
    You can search for a specific job by entering the title of the job in the Keyword filter. Only jobs with this specific title will be filtered. If you see a job that is particularly appealing to you, make note of the Job ID. The next time you visit our website to search the employment opportunities, you can enter this Job ID in the keyword field to pull up that specific listing.

    3. Can I view only the most recent jobs that have been posted?
    Jobs appear in order from newest to oldest. The most recent jobs will always appear at the very top of the listings, whether or not they have been filtered.

    4. Do I have to fill out a new application form for each job I apply to? (Can I save my application form?)
    A link to your profile is automatically created every time you apply for a position, so you only have to fill it out once. Please note that you are free to update your profile at any time.

    5. Should I fill out ALL of my skills in the application form?
    The more skills you specify, the more chance you have of being pulled up on a search by a recruiter.

    6. What do the different "categories" mean?
    "Categories" are different sectors of employment. You can specify one or more of these categories if you wish to limit your candidature to specific areas of work.