Technical Writer

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Requisition #:  J0612-0976

Position Title:  Technical Writer

Employment Type:  Full-time

Position Type:  Term, one year with possibility of extension or of becoming regular

City, Province, Country:  Ottawa, Ontario, Canada

Job Category:  Communications / Media

Number of Positions:  0

Date Posted:  June 27, 2012

Closing Date:  July 15, 2012

Salary Range

Salary Range (annual salary): The Bank offers a competitive total compensation package with starting salaries, based on qualifications, generally ranging between $44,207 and $57,763* (job grade 12 or 13).

*Where the Bank has needs for specialized skills, it may offer higher starting salaries to exceptional candidates.

Take a Central Role at the Bank of Canada

Canada's central bank is the nation's pre-eminent macroeconomic policy institution. No other employer in the country offers you the unique opportunity to work at the very centre of Canada's economy, in an organization with significant impact on the economic and financial well-being of all Canadians. No matter what your area of expertise, you'll enjoy an open culture and a superior work environment that will challenge, energize, and motivate you to excel. (More info)

Job Summary

The Funds Management and Banking Department (FBD) is a key player in two of the Bank of Canada’s core functions: funds management and the financial system. FBD consists of business teams that carry out the work of the department, as well as a Strategic Leadership Team (SLT) that sets overall direction. The department is supported by the Business Effectiveness Team (BET).

As a Technical Writer reporting to the Assistant Director of BET, you research, analyze, write, edit and publish accurate and complete documentation, in paper and electronic formats, related to complex departmental policies, practices, processes and procedures.

Central Responsibilities

•gather information and analyze processes and procedures to determine the logical and sequential flow of documentation by seeking out pertinent information using appropriate interview and information-gathering techniques

•document processes, policies and procedures by writing, editing and publishing comprehensive procedures and process maps in paper and online formats, paying particular attention to quality, accuracy and timely delivery

•analyze technical specifications to document banking system applications and develop supporting release notes

•develop and edit various departmental communications using the appropriate medium and voice

•contribute to the development and implementation of a process improvement plan

Key Requirements

•completion of a technical writing certificate or relevant college diploma or university degree

•a minimum of one year of relevant work experience as a technical writer or analyst


or

•an equivalent combination of education and experience may be considered

in addition

•English essential

•experience in process and procedures documentation, with the ability to write clearly and concisely for paper and online formats

•experience in creating online documentation using industry-standard software (e.g., Adobe RoboHelp)

•capacity to plan, prioritize, schedule and track assigned initiatives in order to meet deadlines while maintaining a focus on quality and detail

•ability to maintain collaborative partnerships with stakeholders and clients

•ability to work independently as well as to collaborate with others and contribute effectively to team efforts

•strong written communication skills and experience editing business communiqués

Assets

•functional in second official language

•knowledge of the Bank of Canada’s Funds Management and Banking Department (FBD) business

•advanced technical knowledge of Microsoft Office products (Word, Excel, PowerPoint and Visio)

•knowledge of WordPress

•intermediate to advanced knowledge of Adobe RoboHelp

•experience with an electronic document management system that promotes version control of files

Notes

If you are a qualified candidate, please submit a detailed resumé and a covering letter by 15 July 2012. We will also ask you to complete a mandatory questionnaire during the application process.

Notes

•Condition of employment: Candidate must be eligible for reliability status clearance.

•There will be no relocation assistance provided for this recruitment action.

•The Bank of Canada benefits from the unique perspectives, attributes and talents of its diverse workforce. We offer flexibility to accommodate the needs of our employees and candidates. The Bank of Canada is committed to employment equity and actively encourages applications from qualified men and women, including Aboriginal peoples, persons with disabilities, and members of visible minorities.

•Only the candidates selected for an interview will be contacted.

Sorry, this job is no longer available.

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