Clinical Innovation Associate


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Telemedicine Solutions
Toronto, Ontario, Canada

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Job Description:

OTN brings virtual care innovation to the healthcare system so that the people of Ontario can get the care they need when and where they need it most: at home, in their community or in hospital. For more than a decade, OTN has increased access to health care and education across the province with one of the world's most extensive telemedicine networks. Working with its many partners and leveraging its unique knowledge of health care and digital technology, OTN addresses challenges by introducing and spreading new ways of delivering care that benefit patients, care providers and the healthcare system. An independent, not-for-profit organization, OTN is funded by the Government of Ontario.

OTN is seeking a Clinical Innovation Associate. As a member of the OTN Clinical Innovation team, the Clinical Innovation Associate provides support to key OTN clinical innovation projects and initiatives. The Clinical Innovation Associate is a creative thinker with knowledge of the healthcare system and new technologies for new emerging models of care.

This position requires a self-directed, energetic and innovative thinker who has knowledge of the healthcare system, excellent problem solving and analytical skills and who can attend to numerous details at once in a fast-paced environment. The position also requires an individual who has excellent oral and written communication skills. The successful candidate will enjoy working as a member of an inter professional team in an environment where activities will vary day-to-day. The role is located in OTN's Toronto office (of note, we will be moving office in July to University and Dundas) and reports to the Director, Clinical Innovation. Perfect opportunity for new grads with clinical informatics and healthcare administration and leadership knowledge and experience. This is a 6 month contract with a strong potential for extension.

Responsibilities and Activities:
Support key Clinical Innovation projects and initiatives which includes:
Provide operational support to Clinical Innovation programs (ie. Teleophthalmology, Telehomecare, new models of care)
Coordinate information gathering, analysis and delivery of reports required to support project deliverables
Work in partnership with OTN Analytics team to obtain health care and project related data from multiple external sources
Review external technology options and /or models of care documented in the literature or external sources to support project planning
Support project planning, implementation and evaluation
Assist with clinical workflow development and associated materials and resources
Work with partner organizations to support project implementation, evaluation and completion of deliverables
Assist in developing communications for partnering organizations
Assist in the scheduling, preparation, documentation and participation in key meetings to support projects
Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all other corporate/departmental policies and procedures.
Perform other related duties as assigned by the manager

Qualifications and Attributes:
Master's Degree in a health-related field
Recent work experience in health care setting required with evidence of understanding of the health care system and system stakeholders particularly as they relate to clinical innovation
Experience in a project environment
Experience in health system planning and project implementation
Experience in data analysis, reporting and project evaluation
Experience developing clinical workflows
Proficiency in preparing executive level reports an asset
Familiarity with PMI project management lexicon, processes, methodologies and tools an asset
Proficiency in Excel, Visio and other Microsoft Office Tools is mandatory
Required to undergo a criminal reference check

If you have strong communication and organizational skills and committed to excellence in delivering extraordinary customer service, check out our website: Please apply to this opportunity by clicking on the careers link on OTN's website or forward your resume via fax: 416 446-4128 quoting; Clinical Innovation Associate. We thank all applicants; however only those considered for an interview will be contacted. No agencies please.

OTN does not solicit personal information such as banking information or passport information over social media sites for employment purposes.

OTN is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.

If you require accessibility accommodations to participate in the recruitment process, please let me know.

To receive any OTN document required by the AODA and its standards not listed above or to receive any public document on OTN's website in an alternate format, please contact

For users requiring Teletypewriter (TTY) Services, please contact us using the TTY service: 1-855-368-6889.


  • Communication (written and oral) skills
  • Masters, Health Care
  • Microsoft Office
  • Problem Solving Skills
  • Visio

View Disclaimer

The material contained herein is provided for informational purposes only. All open jobs offered by OTN on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While OTN attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. OTN reserves the right to transfer applicants details to our recruitment partners. Strict confidentiality will be observed at all times. OTN is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

We thank all applicants for their interest; however, only selected candidates will be contacted. No agencies please.


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