Vice President, Human Resources


Job Details

Job Category:
Job Location:
Job Type:
Position ID:

Human Resources & Organizational Development
Toronto, Ontario, Canada
Salaried Full-Time

| Get the OTN RSS Feed

Job Description:

OTN brings virtual care innovation to the healthcare system so that the people of Ontario can get the care they need when and where they need it most: at home, in their community or in hospital. For more than a decade, OTN has increased access to health care and education across the province with one of the world's most extensive telemedicine networks. Working with its many partners and leveraging its unique knowledge of health care and digital technology, OTN addresses challenges by introducing and spreading new ways of delivering care that benefit patients, care providers and the healthcare system. An independent, not-for-profit organization, OTN is funded by the Government of Ontario.

Our People

OTN is making a difference in the health care system and its work has a direct and meaningful impact on 100s of thousands of patients across the province each year. Our staff are very talented and high functioning and are very passionate about what we do.

The organization has been growing quickly and advancing its core strategies as new opportunities in technology and health care systems have arisen. As a result, the organization is undergoing a significant transformation and is currently introducing an enterprise business framework to provide the structure needed to support its internal entrepreneurs and its innovation mandate while ensuring continued focus on customer service excellence

The Vice President, Human Resources (VP HR) is a key member of the Senior Leadership team and an integral partner in ensuring OTN meets its business goals. While all the Senior Team Leadership team share accountability for the human resources strategy, the VP HR is accountable for leading the team with HR strategies and in maintaining and enhancing OTN's unique culture.

This role is located in our Toronto office and reports to the CEO.

You will have key responsibilities in the following areas:

Human Resource Functional Leadership
- Develop and execute the strategic Human Resources plan
- Coach, mentor and guide professional staff; be a role model for our values, purpose, culture and a proactive change agent
- Develop department annual work plan to ensure Human Resources programs, policies and tools are consistently executed across all our operations
- Be an insightful member of the Senior Leadership team by providing coaching, insight and guidance on a full range of business issues;
- Lead the human resources governance with the Board of Directors, including performance management, succession planning and the organization's overall health with respect to people matters;

HR Systems, Processes & Compliance
- Define and implement key HR policies in a manner that holds all the Senior Leadership team accountable for their application
- Establish and maintain HR tools and resources to manage the HR function
- Responsible for OHSA compliance

Organizational Effectiveness and Design
- Plan and execute a broad level strategy to enhance the organization's culture and employee engagement as the organization transforms, with an aim of making OTN the best place to work in Canada
- Regularly assess and reach out to the external market place for human resources trends and opportunities. Absorb information, and determine what steps would be required to drive the success of OTN's people strategy
- Manage staff resources for highest efficiency and effectiveness, including setting, enabling and assessing performance and development objectives

Talent Acquisition/Retention
- Establish OTN as an employer of choice. Play the role of talent magnet and closer, working with the Senior Leadership team to attract the brightest in Ontario and beyond
- Develop a retention strategy that supports the long-term needs of the business

Learning and Development
- Develop and implement leadership development plans and succession planning programs for executive staff roles
- Identify 'emerging leaders' and other high potential staff for specific development plans and support ongoing process

Talent Management and Compensation
- Provide recommendations on annual compensation and benefit changes
- Responsible for benchmarking and strategy of executive and staff compensation
- Provide advice to employees and managers on performance management issues

Qualifications and Attributes:
- Bachelor's Degree in human resources, organizational development or other relevant discipline
- CHRL or CHRE designation is required
- Minimum of 6 - 10 years of experience in Human Resources within a role of increasing responsibility
- Expert knowledge of Labour Laws, ESA, Human Right's Code, AODA
- Ability to manage budgets and procure services in line with Broader Public-Sector Guidelines
- Ability to build trust and establish rapport with diverse colleagues and customers by listening, understanding their needs, and following through on commitments
- Use a broad range of communication strategies and methods to communicate vision with enthusiasm and clarity, and to inspire confidence and generate commitment
- Ensures the timely delivery of programs, projects, and services, effectively adapting to tight deadlines and sudden changes in priorities to accomplish objectives
- Takes initiative and sustained action to ensure the successful implementation of change by shifting strategic focus and embracing new ideas and building on past knowledge and success
- Takes responsibility for clarifying the expectations of others
- 3 to 5 years in a senior leadership role with comparably sized teams
- Master's degree in a related field, such as business is an asset

All successful candidates will be required to undergo a criminal reference check.

If you have strong communication and organizational skills and committed to excellence in delivering extraordinary customer service, check out our website: Please apply to this opportunity by clicking on the careers link on OTN's website or forward your resume via fax: 416 446-4128 quoting - Vice President, Human Resources. We thank all applicants; however only those considered for an interview will be contacted. No agencies please.

OTN does not solicit personal information such as banking information or passport information over social media sites for employment purposes.

OTN is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.

If you require accessibility accommodations to participate in the recruitment process, please let me know.

To receive any OTN document required by the AODA and its standards not listed above or to receive any public document on OTN's website in an alternate format, please contact

For users requiring Teletypewriter (TTY) Services, please contact us using the TTY service: 1-855-368-6889.


  • Leadership/ Leading Others
  • Masters Degree
  • Organizational Development
  • University Degree

View Disclaimer

The material contained herein is provided for informational purposes only. All open jobs offered by OTN on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While OTN attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. OTN reserves the right to transfer applicants details to our recruitment partners. Strict confidentiality will be observed at all times. OTN is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

We thank all applicants for their interest; however, only selected candidates will be contacted. No agencies please.


Printer-friendly version