Required

• Grade 12 education or equivalent education with working experience.
• Must have demonstrated typing and other basic clerical skills including computer ie. Microsoft Office, e-mail and faxing experience.

Duties

• Answers telephone and or console, takes messages, screens and re-routes calls for both internal and external customers.
• Dispatches tasks utilizing computer software.
• Resolves service problems to customer’s satisfaction.
• Monitors alarm panels and initiates response to codes and alarms
• Trouble shoots pager and telephone handling questions.
• Attends all dept./hospital in-service orientation and other meetings as required.
• Competence with telecommunications and network technology.
• Performs other clerical functions
• Performs other duties as assigned.

Trenton Memorial Hospital (TMH) is located in Quinte West, along the beautiful Bay of Quinte. Home to Canada's largest military air base, 8 Wing Trenton, this area boasts exceptional beaches and nature trails, and offers boating, fishing, festivals, and community events that will enrich your family life. Adjacent to the beautiful communities of Belleville, Brighton, Prince Edward and Hastings Counties, Quinte West has so much to offer. Trenton Memorial Hospital provides 24/7 emergency services, has a bustling inpatient unit for acute medical patients, performs an array of day surgery procedures and is the regional centre for ophthalmology. TMH also provides a range of outpatient clinical and diagnostic services including cardiology, pulmonary function testing, diabetes education and management, medical day clinic, mammography, CT, X-ray and laser light urology.The staff, physicians and volunteers at TMH are passionate about providing quality care and treat patients like extended family. They are a skilled, compassionate team of health care professionals with an undeniable loyalty to their hospital and each other.

Physical Demands Analysis

Strength
• Required Rarely – lifting average 5 pounds maximum 20 pounds, carrying, pushing/pulling
Mobility
• Required Constant – sitting
• Required Frequently – neck, elbow, wrist movements, fine finger movements and gripping
• Required Occasionally – standing on hard surfaces
• Required Rarely – walking on hard surfaces, balancing
Dexterity
• Required Often – prolonged fine finger movements,
• Required Frequently – gripping/grasping, eye/hand coordination
• Required Rarely – reaching with both hands,

Equal Opportunity

Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or humanresources@qhc.on.ca for assistance.

Quinte Health is an equal opportunity employer. We thank all interested candidates for their response, however, only those chosen for an interview will be contacted.