Position Summary

The Technology Deployment Student will assist our helpdesk staff installing technology to support our on-going LUMEO Project including printers, personal computers, and other devices as part of the hospital’s equipment replacement plans and installation of software and peripherals on computers. Furthermore, the Technology Deployment Student0 will have the opportunity to collaborate with various departments within the hospital, including IT, administration, and medical staff. This will provide them with valuable exposure to different areas of the healthcare industry and an opportunity to develop their problem-solving and communication skills.
Overall, this role presents an excellent opportunity for a motivated and technically inclined student to gain hands-on experience in a dynamic healthcare environment. Through their contributions, the Technology Deployment Student will play a crucial part in ensuring that the hospital's technology infrastructure is up-to-date and aligned with the needs of medical professionals and patients alike.

Required

/Preferred:
• Community College Education (1-2 years completed) in Computer Sciences or Information Systems.
• Experience with Customer service (interpersonal interaction), the ability to communicate clearly and concisely in a logical, organized fashion, orally and in writing.
• Basic knowledge of TCP/IP networking (ping, FTP, Telnet, SMTP and DNS) and its implementation on Windows 2000 (or higher).
• Basic knowledge of principles and techniques for a wide variety of microcomputer software applications, including spreadsheets, word processing, presentation graphics, desktop publishing, and e-mail/calendar.
• Organizing application testing within a test lab environment.
• Tracking and managing multiple tasks simultaneously.
• Ability to work independently with minimal supervision and in a team environment.
• Ability to follow help-desk scripts or break fix scripts.
• Must be highly motivated and proactive.
• Reliable transportation required.

Duties

• Research desktop deployment and configuration and application support through reading, internet, vendor discussions and other means to remain current in technology and practical use in health care settings.
• Regular update and maintenance of desktop devices (hardware, software, operating systems) to support ongoing system update and hardware evergreen program.
• Involvement in strategic projects that require changes to device or software installation or basic user training.
• Deployment of technology to the clinical environment.
• Other tasks as assigned by manager.

At Quinte Health, guided by our core values of Imagine It's You, Value Everyone, We All Make a Difference, and Stronger Together, our family of four hospitals holds a central role in the mission to enhance lives and foster healthier communities. We operate as a cohesive team, uniting all our hospitals, to deliver local and regional healthcare services. In partnership with our communities, we strive to improve access to high-quality care, right in their own neighborhoods.

Our sense of fulfillment is deeply rooted in the impactful work we do, a sentiment shared by our dynamic teams of staff, dedicated physicians, and committed volunteers. They not only care passionately for our patients but also for each other, embodying our core values at every turn.

We don't just serve our communities, we actively contribute to them. Quinte Health is woven into the fabric of our local landscape, with our team members residing, raising their families, and often retiring right here in the communities they cherish. We are on a constant lookout for compassionate and dedicated individuals to join our team. Our diverse array of exciting roles encompasses positions that span multiple hospitals, as well as opportunities situated within a single hospital. Join us as we live out our values in providing exceptional healthcare close to home.

Physical Demands Analysis

Physical Demands
Strength
• Required Occasionally – lifting average 10-25 pounds, carrying and pushing/pulling
Mobility
• Required Frequently – prolonged standing and walking on hard surfaces
• Required Occasionally – crouching/squatting, foot activation
• Required Rarely – bending/stooping
Dexterity
• Required Frequently – reaching, neck, elbow, shoulder, wrist and back normal range of motion
• Required Often – material handling, gripping/grasping,
• Required Occasionally – fine finger movements, reaching, handling, gripping/grasping

Equal Opportunity

Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or humanresources@qhc.on.ca for assistance.

Quinte Health is an equal opportunity employer. We thank all interested candidates for their response, however, only those chosen for an interview will be contacted.