KYC Operational Manager

KYC Operational Manager

Title: KYC Operational Manager
Status: Permanent, Full time
Salary: $125,000 annual salary
Location: Downtown Montreal, Quebec - Hybrid 3 days in office, 2 days work from home


TO APPLY: Please send your resume to emily.woods@groomassocies.com

Our client is an international banking and financial institution with divisions located in the Americas, Europe, Asia,and the Middle East. They are establishing their first Canadian office and are expecting exponential growth.

They are looking for a KYC Operations Manager to manage KYC activities and lead the team.

Responsibilities:

- Provide support, guidance to team members and be the point of escalation for the team.
- Serve as a point of contact for the internal partners with regard to KYC policy and process related questions.
- Work with Manager on goal setting, performance management planning/implementation and one to ones / lead the appraisal process and one to one meetings/ development of skills and versatility
- Recruit and train new joiners
- Monitor activity of the team with KPIs (volumes, quality, etc.) - Ensure requests are managed within internal SLAs or deadlines specified by front Office
- Work closely with the internal partners (Front Offices, Middle Offices, Financial Securities, etc.)
- Communicate and coordinate with his/her Management for any compliance, implementations, risk, and operations topics or issues
- Adhere to internal processes and regulatory policies and standards
- Define and perform weekly/monthly controls & relevant actions related to process and production.
- Management of projects impacting his/her team
- Be a backup of the manager in his/her absence
- This position will have to do also production tasks of KYC

Qualifications:

- Bilingual in English and French
- Bachelor’s or Master’s degree in any Finance, Law, Banking or equivalent fields.
- 7 years of previous experience in KYC/AML / due diligence in corporate or investment banking in a client facing environment is highly preferable.
- 2 or more years in a managerial role
- Anti-Money Laundering or CAMS certification is a plus
- Knowledge of banking regulations across the globe is a plus
- A self-starter who is highly motivated.
- Strong KYC knowledge, with ability to train the team on KYC
- Good analytical, organizational and interpersonal skill
- Spirit of analysis and synthesis
- Priority management
- Strong attention to details
- Able to work independently with minimal supervision
- Ability to communicate fluently and clearly orally and in writing
- Ability to deal with multiple stakeholders across the globe. Customer oriented.
- Hard-working, comfortable with multi-tasking and able to work under pressure
- Mastery of office tools (Excel, Word, Power Point) and easy approach to computer tools.


We thank all those that apply however only those that meet all of the criteria will be contacted. For more information on our recruitment services please visit www.groomassocies.com

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