Job Details



Claims Assistant


 
 
 
 
 
 
 
 

Company Profile

Johnson is one of Canada's leading Personal Insurance and Benefits organizations, with a team of approximately 1500 employees across Canada working throughout more than 70 locations from Newfoundland and Labrador to British Columbia. We are committed to providing industry leading products and services and to building and maintaining strong customer relationships, leading us to be globally recognized for our service to our customers. We have exciting career opportunities for highly motivated and driven individuals. Embark on a rewarding career by joining our award-winning team! Johnson Inc is the managing agent for Unifund Assurance Company.

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Working at RSA

Position Overview:

Within the Unifund Assurance Company claims operation, located in our West Region Office, we have an exciting career opportunity for an experienced and motivated individual. In this role, you will work with the Home-Auto Claims team and provide clerical and administrative support to a busy department.

What you will achieve in this role:

* Answer general phone inquiries using a professional and courteous manner
* Direct phone inquiries to the appropriate staff members
* Reply to general information requests with the accurate information
* Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
* Sort incoming mail, faxes, and courier deliveries for distribution
* Matching mail, faxes, and additional documents to claim files
* Preparing subrogation documents for adjuster review
* Prepare and send outgoing faxes, mail, and courier parcels
* Forward incoming general e-mails & general voicemails to the appropriate staff member
* Purchase, receive and store the office supplies ensuring that basic supplies are always available
* Code and file material according to the established procedures
* Update and ensure the accuracy of databases
* Code and file financial material according to established records management procedures
* Prepare accurate bank reconciliations and deposits
* Issue payment on claims within set authority
* Assist Adjusters and Supervisors, as required
* Coordinate the maintenance of office equipment, as required
* Assist reception, as required
* Various other duties as assigned

What you bring to this role:

The ideal candidate will have 1 - 3 years of Personal Lines and Administrative experience, as well as experience working in a team environment. Proficiency with MS Office software is essential for this position, along with excellent organizational and communication skills. Prior claims experience an asset.

Other Information:

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with RSA or its affiliated companies (the “Company”) such personal information may be retained and used for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an applicant notifies the Company to the contrary.We thank all applicants. However, only those selected for an interview will be contacted.We invite you to learn more about us at our Career Site, www.rsagroup.ca, where you can apply on line. RSA group of Companies is strongly committed to diversity and welcomes applications from visible minority group members, women, Aboriginal persons, and persons with disabilities, members of the LGBT community, and others who may contribute to the further diversification of ideas.RSA group of Companies will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email AODA2@JOHNSON.CA or call us at toll free 1 (800)-855-0511. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Skills:

  • Administrative support
  • Claims
  • Customer Service
  • Team player
  • Verbal Communication Skills
  • Written Communication skills
Please answer all of the following questions before applying
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* Question numbers in red and with an asterisk (*) indicate mandatory questions (answer is required).

Where did you first learn about this position?*

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with RSA or its affiliated companies (the “Company”) such personal information may be retained and used for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an applicant notifies the Company to the contrary.



RSA is an equal opportunity employer. We thank all applicants for their interest. However, only those selected for an interview will be contacted for an interview.