If you are experiencing technical difficulties please email us at: webhelp.njoyn@cgi.com or call us at 1-877-427-7717.
Please include the details of the problem, such as:
If this is your first time creating your candidate profile on this web site, click on "My Profile".
Enter your email address underneath and then click on "Create Profile". The profile page will appear for you to fill out. Once you have filled out the profile page, click on "Save" at the bottom. Your profile will be saved and a system-generated password will be automatically emailed to you.
The next time you log in you will be able to change your password.
If you are trying to log in and are receiving the message "Incorrect Login Information," follow these steps:
If none of the above solutions worked, try the following:
The following may cause freezes or script errors:
Your session will expire and you will lose any unsaved information if you spend 60 minutes on any page without saving or submitting information. You will get the message "Your session has expired. Please login again." Click on Job Opportunities to start a new session.
In order to upload your resume as part of your profile, please follow these steps:
You can overwrite your previous resume by uploading a file of the same name and format. You can also upload a new resume with a different name and/or format. If you would like to remove old resumes, please contact us at webhelp.njoyn@cgi.com or 1-877-427-7717, Monday through Friday, excluding holidays, from 8 a.m. to 8 p.m. (ET).
Yes. Click on "Login" and enter your email address under "New Applicant?". You will be provided a quick form to fill out, including a place to specify your particular skills and a window in which to upload your resume. Once you've saved this profile, your password will be emailed to you. You can use this password to access your profile at any time.
No. Once you are at the "Job Opportunities" page, you will see the "My Profile" link. Click on this link to go to the login page and follow the steps for creating or updating your profile.
For best results, please download the latest version of Internet Explorer. Other browsers may also be used, but you may experience limited functionality.
Internet Explorer: http://www.microsoft.com/ie
Jobs appear from newest to oldest. The most recent jobs will always appear at the very top of the listings, whether or not they have been filtered.
A link to your profile is automatically created every time you apply for a position, so you have to fill it out only once. Please note that you are able to update your profile at any time.
The more skills you specify, the greater your chances are of being appropriately matched when a database search is performed.