Position Description:

This position is responsible for the administration and the support of the systems in an IBM i (AS/400) environment. The individual will collaborate with fellow-members, technical specialists (Operating system, Databases, telecommunication, security, Web applications) evolving/moving in a context in constant progression.

Your future duties and responsibilities:

• To set up, to configure and evolve the infrastructure system.
• To install and manage the systems.
• To ensure the performance of the systems and to follow-up on the components of the environment.
• Support the daily maintenance activities of the systems;
• Diagnose the problems, to propose and set up the solutions adapted to the customer requirements.
• Take responsibility to record any service request or problem, to carry out the follow-up until its resolution.
• To escalate problem, if necessary to the appropriate technical resources (internal systems administrators, suppliers).
• To take part in the documentation of the technical solutions.
• To update the technical procedures, escalation procedures and security.
• Responsible for the systems analyses of the new needs for client.
• To take part in the development of solutions aiming at the improvement of the processes concerning the support of the assigned customers.
• Ensure the services offered according to the evolution of the needs for the customers and technological evolution.
• To provide on-call support according to the schedule envisaged.
• Support disaster recover tests, both internal and at supplier.

Required qualifications to be successful in this role:

• 5 years plus of progressive technical experience in the iSeries environment;
• 3 years hands on experience with communications configuration on the iSeries;TCP/IP Application Servers such as: SNMP, DDM, FTP, SMTP, HTTP; SSL, Encryption software, APPC connectivity, Virtual LAN and Opti-Connect, MQ experience,
• 3 years hands on experience with iSeries hardware and LPAR configuration;
• 5 years experience with resolving problems of a complex nature in a production environment.;
• 3 years hands on experience with performance analysis and capacity planning.;
• Strong working knowledge of third party software and application environments;
• Experience in High Availability products and solutions
• Possess strong skills as it pertains to current hardware and OS capabilities in the IBM I environment.
• Configuration and understanding VIOs/SAN/etc as it pertains to IBM i specifically
• Patching of system and all components VIO/SAN/HMC and switches
• Performance investigation skills for all IBM i and Power(x) components.
• PPRC knowledge an asset

List of soft Skills:
• Excellent communication skills (verbal and written) in English, Bilingualism (English/French) is an asset
• Ability to understand processes;
• Ability to work with minimal supervision;
• Ability to work in a team;
• Must be able to work effectively with multiple teams
• Excellent attention to detail on all aspects of service delivery in order to meet Audit and Standard requirements
• Well organized

Skills:

• English
• French
• Mainframe

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.