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Corporate Travel Specialist

Requisition #: J1217-0859
Position Type: Permanent
Location: 234 Wellington Street, Ottawa, Ontario, Canada, K1A 0G9
Number of Positions: 1
Closing Date: January 21, 2018

Take a central role

The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very centre of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.

About the position

Reporting to the Business Travel Management Office (BTMO) Lead, the Corporate Travel Specialist will assist in the continuous improvement of the Bank’s travel management processes in support of its mandate, and will provide tactical support in the day-to-day operations of the unit. The specialist will liaise with the Travel Management Company and with Bank staff and will be responsible for preparing applicable Travel Expenses reports for publication on the external Bank of Canada web site. The position requires strong organizational, coordinator and communication skills, knowledge of the travel industry as well as analytical abilities to identify and recommend areas of improvement for consideration by the BTMO Lead.

Your future responsibilities

As a Corporate Travel Specialist, you will provide guidance to Bank travelers and travel arrangers using services provided from the Travel Management Company. You will prepare applicable travel expense reports and oversee the process for publication on the external Bank of Canada website. You will also contribute to the analysis of travel reports to help identify trends to the BTMO Lead regarding the Bank Travel Program. You will be responsible for collaborating with executive assistants and external travel agents to facilitate travel related requests for Bank executives.

You will support the business travel training and awareness program by providing topic recommendations, preparing training material and scheduling training sessions. With the direction of the BTMO Lead, you will support the policy compliance monitoring and reporting by conducting sample audits of expense claims and preparing a summary report of findings, including recommendations. You will support the development of the compliance reports and provide recommendations on Travel and Hospitality Policies improvements.

You will review, analyze and distribute reports to Bank management. You will also coordinate Blanket Travel Authority forms and assist Bank staff with the completion of the forms. You will provide support to the Business Travel Stakeholder Group.

Your education and experience

• College diploma in a related field with three years of related and relevant experience


• an equivalent combination of education and experience may be considered

• Knowledge and understanding of the travel industry
• Customer service experience

Your knowledge and skills

As a Corporate Travel Specialist, you are a self-starter and team player. You have strong analytical skills and superior attention to detail and accuracy. You have excellent communication and organizational skills. You are proficient in Microsoft Office, specifically Excel.

Language requirement: English and French essential (bilingual) with a minimum starting level of functional in second official language. Training may be provided to help the selected candidate reach the required level of fully functional in second official language.

What you can expect from us

This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career.

• The salary range at hire for this position is typically from $63,141 to $73,665 (job grade 14)
• Depending on performance, you may be eligible for performance pay for successfully meeting (5 to 7% of your base salary) or for exceeding expectations (10% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health, dental, disability and life and/or accident insurance coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Indexed, defined-benefit pension plan

As one of Canada’s Top 100 Employers, we offer you a superior work environment that allows you to reach your full potential both professionally and personally. We make career growth and professional development a priority. We are an equal opportunity employer committed to developing inclusive, barrier-free recruitment and selection processes, and work environments that support a diverse workforce. If you require accommodation measures during any aspect of the recruitment process, we will work with you to address your needs. Information related to accommodation measures will be treated as confidential.

For more information on key benefits, please visit

Additional information

• Priority will be given to Canadian citizens and permanent residents
• Must be eligible for secret clearance
• Relocation assistance may be provided, if required
• The official title for this position is “Analyst, Corporate Travel and Hospitality”

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

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