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Oxford’s commitment to customer service forms the foundation for everything we do. Invested in delivering service excellence, Oxford offers a dynamic and collaborative team environment with several growth opportunities. We are committed to delivering exceptional service in every interaction, every day.
This position will support the Property Management team in the day-to-day operation of WaterPark Place, providing outstanding service to our tenants and customers.
- Assist in establishing and maintaining superior customer relations with tenants through tenant visitations and updating the CRM module- Coordinate the completion of tenant fix-ups, tenant allowances, landlord's work, capital expenditures and other construction projects, including managing construction schedules and contractors, track costs, process invoices, and compiling documentation as needed- Assist in budget preparation and monthly and quarterly variance reporting and revenue analysis- Prepare monthly financial accruals- Provide supervision and support to the property administration team and ensure customer payments are made on time- Plan, coordinate and execute tenant events- Work with Property Manager to coordinate and supervise various third party contractors that provide services to the WaterPark Place complex
- Post-secondary degree with focus in business or real estate- Strong oral and written communication skills- Demonstrated ability to multi-task and manage priorities under pressure with careful attention to detail- Demonstrated analytical and decision-making skills - Proficiency with Microsoft Office- Enrolment in RPA/CPM is an asset- Familiarity with LEED EB submissions, BOMA Best and BOMA Certificate of Excelelnce processes and documentation is required