Supervisor, Operations

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Oxford’s commitment to customer service forms the foundation for everything we do. Invested in delivering service excellence, Oxford offers a dynamic and collaborative team environment with several growth opportunities. We are committed to delivering exceptional service in every interaction, every day.

Scope:

This position supports the Operations Manager and Property manager in the overall day to day operation of Bow Valley Square, a complex of approximately 2 million square feet.

Responsibilities:

- Oversee cleaning contract and ensure service level agreements are being met
- Ensure the highest level of service to tenants by monitoring 310-MAXX, Property Proud and daily inspections
- Participate in tenant coordination activities including communicating with contractors
- Launch and monitor the recycling program for the complex
- Monitor the Preventative Maintenance program
- Participate and assist in Green Team and LEED initiatives
- Review and code invoices

Qualifications:

- Minimum high school diploma
- 5th Class ABSA certificate
- Minimum 5 years experience in an office building with experience in life safety, automation, HVAC, plumbing and electrical
- Supervisory experience will be an asset
- Strong computer and technical skills, including MS Office
- Working towards or willing to pursue RPA/FMA certification
- Must be able to work in a busy environment with tight deadlines and multiple projects
- Preference will be given to candidates with previous construction-related experience
- Excellent communication skills and demonstrated superior customer service is required












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