Supervisor, Operations

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Oxford’s commitment to customer service forms the foundation for everything we do. Invested in delivering service excellence, Oxford offers a dynamic and collaborative team environment with several growth opportunities. We are committed to delivering exceptional service in every interaction, every day.

Scope:

This positions is responsible for the overall day to day operation of both Devon Tower & Ernst & Young Tower totalling approximately 1.2 million square feet.

Responsibilities:

- Perform periodic building inspections to identify trends or concerns, document findings, seek practical solutions with a methodical approach for rectification.
- Build relationships with tenants and tenant representatives to ensure services meet reasonable tenant expectations and lease obligations.
- Coordinate onsite tenant construction work, ensuring correct protocol to Oxford standards are met and documentation is provided and filed accordingly.
- Provide administrative support to the Manager, Operations as required on items such as Capital and Operational projects.
- Manage the buildings in accordance with the asset plan in accordance with approved Strategic Asset Plan including Operational and Capital expenditure budgets.
- Manage suppliers in accordance with established service level agreements.

Qualifications:

- Minimum high school diploma
- Minimum 3 years experience in a Class A office tower
- Working knowledge of mechanical, electrical, HVAC, and life safety systems.
- Strong analytical mindset to be able to seek solutions and provide alternative options to issues as they arise.
- Exceptional time management skills, coupled with the ability to identify and prioritize tasks accordingly
- Superior interpersonal skills with the ability to build solid relationships with tenants, service providers, and other Oxford staff across all departments and properties
- Report writing and written communication skills are essential within this role
- Must be able to multi-task
- Good knowledge of MS Office (Word, Excel)












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