Assistant Property Manager

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Oxford’s commitment to customer service forms the foundation for everything we do. Invested in delivering service excellence, Oxford offers a dynamic and collaborative team environment with several growth opportunities. We are committed to delivering exceptional service in every interaction, every day.

Scope:

This position will support the Property Manager and the Oxford management team to provide a high standard of tenant/customer service at 2 Bloor Street West.

Responsibilities:

Duties include:

Customer Relationship Management:
- Assist in establishing and maintaining World Class customer relations with tenants.
- Ensure tenant visitations are updated in CRM module
- Work to communicate effectively and in a timely with tenants before, during and after any construction project.

Reporting:
- Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships
- Assist in annual budget preparation, quarterly reforecasting/reporting, monthly management and complete revenue variance analysis
- Assist with monthly accruals

Lease Administration:
- Prepare and deliver notices to tenants with respect to lease administration
- Interpret leases and ensure requirements are adhered to
- Assist with tenant renewals, expansions and landlord consents
- Monitor and complete leasehold improvement allowance and parking requirements as per the lease
- Work with administration team to ensure current tenant lease profiles are inputted into the system accurately

Accounts Receivable:
- Provide supervision and support to the property administration team to ensure accuracy of billings and collections are received on time
- After PA's initial collection effort

Qualifications:

- Undergraduate degree with focus in accounting, commerce, business or real estate
- Working towards RPA/CPM preferred
- Minimum 2 years property management experience
- Excellent MS Office skills
- Strong oral and written communication skills
- Preference will be given to candidates with supervisory experience
- Knowledge of JDE an asset
- Excellent ability to multi-task
- Manage priorities under pressure with careful attention to detail
- Demonstrated analytical and decision-making skills












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