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Oxford’s commitment to customer service forms the foundation for everything we do. Invested in delivering service excellence, Oxford offers a dynamic and collaborative team environment with several growth opportunities. We are committed to delivering exceptional service in every interaction, every day.
To provide assistance, support and be depedable to all tenants, visitors, clients and contractors visiting the organization on a daily basis at the front desk of the management office.
- Answer all incoming phone calls and manage the main switchboard to route calls as needed- Open and close the office, ensuring the main Reception area is immaculate at all times- Greet tenants, visitors, clients and contractors visiting the office and ensuring superior customer service skills- Oversee the scheduling of meeting rooms and maintain tidiness after each meeting- Oversee and restock the servery with supplies as needed- Distribute mail and manage all courier service- Manage coding for all invoices - Manage office supplies as needed- Update and distribute master telephone list- Assist with 310-MAXX monitoring as needed- Manage sign-out sheets for payroll- Assist with other administrative duties as required
- Minimum high school diploma- Minimum 3 years experience in a customer service role- 3-5 years experience as a Receptionist in an office environment- Exceptional customer service- Strong working knowledge of MS Office- Experience or knowledge of the real estate industry would be an asset