Supervisor, Operations

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Oxford’s commitment to customer service forms the foundation for everything we do. Invested in delivering service excellence, Oxford offers a dynamic and collaborative team environment with several growth opportunities. We are committed to delivering exceptional service in every interaction, every day.


This positions is responsible for the overall day to day operation of both Devon Tower & Ernst & Young Tower totalling approximately 1.2 million square feet.


- Perform periodic building inspections to identify trends or concerns, document findings, seek practical solutions with a methodical approach for rectification.
- Build relationships with tenants and tenant representatives to ensure services meet reasonable tenant expectations and lease obligations.
- Coordinate onsite tenant construction work, ensuring correct protocol to Oxford standards are met and documentation is provided and filed accordingly.
- Provide administrative support to the Manager, Operations as required on items such as Capital and Operational projects.
- Manage the buildings in accordance with the asset plan in accordance with approved Strategic Asset Plan including Operational and Capital expenditure budgets.
- Manage suppliers in accordance with established service level agreements.


- Minimum high school diploma
- Minimum 3 years experience in a Class A office tower
- Working knowledge of mechanical, electrical, HVAC, and life safety systems.
- Strong analytical mindset to be able to seek solutions and provide alternative options to issues as they arise.
- Exceptional time management skills, coupled with the ability to identify and prioritize tasks accordingly
- Superior interpersonal skills with the ability to build solid relationships with tenants, service providers, and other Oxford staff across all departments and properties
- Report writing and written communication skills are essential within this role
- Must be able to multi-task
- Good knowledge of MS Office (Word, Excel)

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