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Oxfords commitment to customer service forms the foundation for everything we do. Invested in delivering service excellence, Oxford offers a dynamic and collaborative team environment with several growth opportunities. We are committed to delivering exceptional service in every interaction, every day.
Provide effective administrative support to ensure the smooth operation of the Security Department. Coordinate various programs within the department as directed by the Security Manager. From time-to-time provide a supervisory function within the department when a Manager or Supervisor is not available.
Ensure that the Square One and Oxford customer service philosophies are met and are an important part of the everyday operation of the Security Department Perform certain supervisory duties from time-to-time including review of incident reports, ensuring guards are responding to calls, are arriving on time for shift, etc Prepare, track and maintain the purchase orders, invoices and all accounting to maintain good budget governance for the department Perform duties and tasks as assigned by the Security Manager, Assistant Security Manager and respond to directions from all shopping centre management Operational and administrative responsibilities pertaining to the mall security functions parking control program, employee access card program, organization of fire safety drills Act as the departments tenant relations liaison memos, oversee tenant communication systems (Send Word Now), inter-department project coordination Maintain all departmental filing, ordering of supplies; organization of personnel training as necessary Maintain all incident reports prepared by the department, reading each report and following up on any required course of action, comment or direction Work in conjunction with the Operations Administrator on liability incidents and coordinate further communication with the adjuster including scheduling security personnel interviews with the adjuster Assist Supervisors and Training Officer with administrative needs pertaining to personnel files, training documents, reviews, etc Be aware of and comply with, where applicable, all employer responsibilities prescribed under the applicable provincial Health and Safety Act Ensure the payment of all invoices from the departments suppliers per company procedure Provide assistance in maintaining organization of offices, guard work areas, etc
Education: High school Diploma 3-5 years Security experience First Aid & CPR Certification required 1 year supervisory experience preferred Excellent MS office skills Good communications skills both verbal and written