Assistant Property Manager

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Oxford’s commitment to customer service forms the foundation for everything we do. Invested in delivering service excellence, Oxford offers a dynamic and collaborative team environment with several growth opportunities. We are committed to delivering exceptional service in every interaction, every day.


This position will support the Property Manager and the Oxford Management Team in the day-to-day operation of a Class A Commercial Office/Retail Complex comprising 1.6 million square feet.


Customer Relationship Management:
- Assist in establishing and maintaining superior customer relations with tenants
- Ensure tenant visitations are updated in CRM module
- Work to communicate effectively with tenants before, during and after any construction project
- Ensure tenant move-ins/outs are completed efficiently and in accordance with lease terms

- Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships
- Assist in annual budget preparation, quarterly reforecasting/reporting, monthly financial management
- Assist with leasing and capital cost tracking and invoice coding

Lease Administration:
- Prepare and deliver notices to tenants with respect to lease administration
- Interpret leases and ensure requirements are adhered to
- Assist with tenant renewals, expansions and landlord consents
- Monitor and complete leasehold improvement allowance and parking requirements in accordance with lease terms
- Monitor storage inventory and assist with storage documentation

Accounts Receivable:
- Provide support to the property administration team to ensure accuracy of billings and collections are received on time

- Assist the Urban Retail General Manager with managing the Concourse retail at the Richmond-Adelaide Centre


- Post-secondary degree with focus in business or real estate
- Strong oral and written communication skills
- Demonstrated ability to multi-task and manage priorities under pressure with careful attention to detail
- Demonstrated analytical and decision-making skills
- Proficiency with Microsoft Office
- Enrolment in RPA/CPM is an asset

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