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Resource Desk Administrator

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Interface de l’imprimante
Numéro de concours :
Titre du poste :
Resource Desk Administrator
Type de poste :
Perm F/T
Ville, province, pays :
Edmonton, Alberta, Canada
Catégorie de poste :
Administration / Travail de bureau
Postes ouverts :

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Position Summary

As a Resources Desk Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you'll be doing

• Greet clients, check them in and ensure beverages are offered; Notify clinicians when
clients arrive
• Take incoming calls, manage the switch board and ensure daily set up of the office
• Perform general office duties including: handling the courier, incoming mail and sorting
• Arrange meeting rooms, this includes the setup of refreshments and coordinating the
invites for visiting staff members and clients
• Send office memos, including property management information when required
• Ordering office supplies, testing materials, kitchen supplies and any special requests
• Coordinate and delegate office space for Clinicians
• Fix, contact and follow up with any scheduling errors
• Ensure security of and effective transfer of client files
• Revise clinician schedules where needed and rebook all returning clients
• Liaise with building maintenance and suppliers/vendors
• Assist with special projects assigned by supervisor

What we're looking for

• Minimum 2 years of experience in a professional office and customer service environment
• Proficiency in English, both written and verbal, is required
• Experience with Microsoft Office (Word, Excel, PowerPoint) and be comfortable using
other technical platforms
• Strong organizational and time management skills
• Exhibit positive service behaviors to both internal and external stakeholders
• Ability to work well with others
• Take responsibility for actions and decisions
• Commitment to professionalism and confidentiality
• Embraces new ideas and ways to do things
• Detail oriented individual who works accurately

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

L'opinion de notre équipe

Je travaille dans un milieu qui valorise le travail d'équipe. C'est cela qui me donne envie de revenir travailler chaque matin.

- Allison,Services de réintégration au travail

Je me sens bien appuyée et je sais que mon travail est apprécié à tous les niveaux de l'organisation.

- Tamaura,Centre de santé Homewood

Il est gratifiant de savoir que les services indispensables que nous offrons dans le cadre de notre travail font vraiment avancer les choses.

- Gabor,Services de maintien au travail