Careers

Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

Reporting to the Manager, Enterprise Technology Services, the Qlik Administrator provides daily administrative and development support for CIHI’s Qlik platform. Provides technical expertise & recommendations to CIHI management relating to the corporate BI/Qlik usage strategy.

Provides consults with ITS staff as well as business areas. Formulate policies and procedures relating to Qlik application development and management and maintains the optimal performance of Qlik business intelligence applications, performance monitoring, capacity planning and tuning.

What you'll do

1. Designs, implements, and maintains the development, staging and production of the Qlik server environments.


2. Provides daily Qlik administrative and development support including:
• Product installation and hardening, version upgrades, patch management, daily system monitoring, usage reporting
• Security/user authentication
• BI Project architecture
• Create data connectors
• Publish applications into streams
• Qlik multi node performance tuning
• DEV Env support
• BI project/object migration through development, UAT and production environments
• Creates Qlik objects to meet report requirements (i.e., attributes, metrics, filters, prompts and reports)
• Extension Support
• Load testing analysis
• Streams and access management


3. Provides senior-level recommendations to ITS on the selection of Qlik related software and hardware. Makes recommendations relating to the development of the overall corporate Qlik usage strategy.

4. Provides cross-training, support and knowledge transfer to ITS development/ maintenance teams and business areas.

5. Leads and coordinates the resolution of Qlik related technical issues in a time-sensitive/ priority-sensitive manner.

6. Designs, implements, and administers Qlik security, including object, user and report related security.

7. Develops relationships with vendor and maintains vendor relationships (including acquiring new patches, software upgrades, license maintenance and promoting industry best practices).

8. Develops and documents policies and procedures for Qlik system processes. Maintains and documents Qlik related data profiles/engineering and architecture and maintains current knowledge of advancements in the latest Qlik technologies.

9. Supports the Information Security Management System (ISMS) through the implementation, management and/or monitoring of required Information Security controls and participates in key ISMS processes as required, including but not limited to Risk Management, Audit and Assessment, Monitoring and Reporting and Record Management.

What you'll bring to the table

• Bachelor’s degree in computer science or equivalent.

• Minimum of 5 years Data Warehousing knowledge and experience in an Oracle and AWS data lake environment; and a minimum of 3 years’ experience as a Qlik Administrator.

• Solid knowledge of Qlik.

• Experience with configuring, tuning, upgrading Qlik server and cluster.

• Qlik security administration experience.

• Solid knowledge of SQL (both programming and tuning).

• Strong application development background.

• Excellent interpersonal and communication skills – both written and oral. With the ability to communicate effectively with users, management and technical staff.

• Excellent analytical, problem solving and troubleshooting skills.

• Works well under pressure and prioritizes competing issues appropriately.

• Ability to work with minimal supervision and direction.

• Ability to work in fast-paced multi-disciplinary teams.

• Ability to work as a team player and leader.

• Must be able to work after hours/weekends and on call.

• MicroStrategy certification is an asset.

• Knowledge of the Canadian healthcare system, the CIHI environment and program areas is an asset.

• Fluency in both official languages is an asset.

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).