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Job Details

Job order - J0220-0085 - Casual
Title Hospitality Service Representative - Casual - Belleville General
Category Support Services Careers
City Belleville, Ontario, Canada
Job Description Hospitality Service Representative - Casual - Belleville General

Company Bio

Quinte Health Care (QHC), located in south/central Ontario, is an integrated system of hospitals working with our partners to provide exceptional care. Our four hospitals: Belleville General Hospital, Trenton Memorial Hospital, Prince Edward County Memorial Hospital and North Hastings Hospital, offer high-quality, comprehensive health services to nearly 200,000 people throughout the region.

With fantastic restaurants, a thriving arts and culture scene, and more than 40 wineries, the Quinte region is an excellent place to live. The array of parks, picturesque beaches, golf courses, and waterfront trails, provide plenty of opportunity for outdoor adventure. This dynamic, growing community offers affordable housing in both urban and rural settings and is an easy commute to larger centres such as Toronto, Kingston, Ottawa and Montreal. Visit www.bayofquinte.ca to learn more about the region.

QHC’s vision is to provide exceptional and compassionate care and to be valued by our communities and inspired by the people we serve. We strive to enhance the quality and safety of care, create an exceptional safety experience, provide effective care transitions, and be an exceptional workplace. In applying to any of our careers, all candidates will promote a safe environment by informing their manager of any relevant issues related to patients, families or staff and maintain a focus on patient and staff safety in all aspects of duties performed.



Position Summary
The Hospitality Service Representative (HSR) reports to the Team Lead of Hospitality Services. HSRs are responsible for the cleaning of patient care units, transporting patients, stocking of medical supplies at the bed side as well as operating cleaning.

Required
• Grade 12 education or equivalent combination of education and experience,
• Ability to communicate effectively with customers and co-workers,
• Must be able to work well in a team environment,
• Must be positive and contribute actively to workplace solutions,
• Demonstrated concern for the care and comfort of patients,
• Ability to read, follow instructions, and basic math skills,
• Must have satisfactory work performance in present position,
• Must have previous proven good attendance record,
• Must be able to perform heavy lifting,
• Ability to be flexible and adapt easily to changes in schedule, work assignments, and environment,
• Ability to work under minimal supervision and accomplish tasks in a fast-paced environment,
• Must successfully complete the required training program within probationary period,
• Must be physically able to position and transfer patients,
• Must be physically able to transport patients and equipment,
• Must successfully complete the required training program within probationary period,
• Ability to safely work with a variety to industrial housekeeping chemicals,
• Ability to perform overhead cleaning, and
• Must be comfortable working on a safety ladder.

Preferred
• Familiarity and comfort with technology systems (computers, pagers, smart phones),
• Previous experience with hospital housekeeping duties, and
• Previous experience in safely operating housekeeping equipment (auto scrubbers, burnishers, vacuums and steamers).

Duties
• Housekeeping duties related to all patient care areas, this includes cleaning up body fluids (urine, feces and blood),
• Assists in transferring, positioning or lifting patients under the direct supervision of a designated health care professional,
• Performs patient transportation duties within patient care unit area and to other locations within the hospital, and
• Assists in hospital codes as appropriate.

Closing Statement

Quinte Health Care is an equal opportunity employer. We thank all interested candidates for their response, however, only those chosen for an interview will be contacted.



Equal Opportunity

Quinte Health Care is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 for assistance.



Physical Demands Analysis
Strength
• Required Occasionally – lifting average 10-25 pounds, carrying and pushing/pulling, and
• Required Infrequently – lifting up to 60 pounds, carrying and pushing/pulling.
Mobility
• Required Frequently – prolonged standing and walking on hard surfaces,
• Required Occasionally – crouching/squatting, foot activation, and
• Required Rarely – bending/stooping, climbing.
Dexterity
• Required Occasionally – lifting average 10-25 pounds, carrying and pushing/pulling,
• Required Frequently – reaching, neck, elbow, shoulder, wrist and back normal range of motion,
• Required Often – material handling, gripping/grasping, and
• Required Occasionally – fine finger movements, reaching, handling, gripping/grasping.

Skills
Reference 150109
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