CIMCO - Information Technology Support Analyst
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CIMCO Employment Opportunities

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Information Technology Support Analyst

Position ID:
J0121-0697
Job Title:
Information Technology Support Analyst
Job Type:
Full-time
City, Province, Country:
Toronto, Ontario, Canada
Job Category:
Information Technology
Open Positions:
1

If you are a high energy, self-motivated individual who is willing to learn and work hard in a team-oriented, fast-paced environment, we want to talk to you!

Microsoft office, Active directory, Microsoft Exchange, Office 365, SharePoint, Microsoft servers, Windows technical support in multi-domain environment.

Android and I-phone familiarity.

Role Responsibilities

• First line technical support
• Software install
• Set-up user-accounts for various computer systems
• Manage phone and voicemail systems
• Manage branch office network connectivity
• Provide first level helpdesk support and solutions to all main systems and hardware
• Maintain computer hardware inventory including desktops, laptops and peripherals
• Reconfigure, set –up or deactivate for new and existing users
• Troubleshoot computer system issues and coordinate with third party vendors when issues cannot be resolved in house
• Support for cell phone/tablet user issues

Required Professional Knowledge, Skills & Qualifications

• Willingness to learn and reliable
• Basic computer knowledge and troubleshooting skills
• Effective verbal and interpersonal communication skills
• Able to work well independently and within a team environment
• Must be well organized and able to prioritize issues
• Strong work ethic
• Post-secondary education in the information technology field

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Company Profile

CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO’s leadership and unparalleled research, development and manufacturing programs has put us at the forefront of industry advancements and technological breakthroughs. Our professional engineers, technicians and designers apply innovative state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.

We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.

CIMCO Refrigeration is an equal opportunity employer who recognizes and values diversity. Upon request, CIMCO Refrigeration will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and/or assessments.