Service Desk Analyst - Multilingual (Danish)

Category: Service Desk / End User Services
Main location: Philippines, Taguig
Position ID: J0424-1037
Employment Type: Full Time

Position Description:

Educational Requirements
• at least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/ College Degree in any field

Job Role and Responsibilities
Experience

• Previous Service Desk experience

Knowledge and Skills
• Good written and verbal communication skills in the Danish language
• Good computer and IT technical skills
• Solid analytical and problem solving skills
• Good process mapping ability
• Proactive, service-minded, and able to multi-task
• Good interpersonal skills
• Background in IT or Finance or HR

Others
• Willing to work in shifts
• Able to work well in a high pressure environment
• Flexible and able to adapt to changes quickly and think conceptually

Skills:

  • Danish
  • Customer Service & Support
  • Data Analysis

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.