Thank you for your interest with CIHI. Within each category below, you will find answers to frequently asked questions about the online application system.
- Can I view only the most recent positions that have been posted?
- How can I stay informed about new career opportunities?
Positions appear in order from most recent to oldest. The most recent position appears on top only when sorting to a specific column is not applied.
Subscribe to our Career Alert and as soon as an opening matches your criteria, you will be notified by email with a link to view the opportunity. This career alert link will remain active for 90 days. You may unsubscribe from career alerts at any time by clicking on the unsubscribe link at the bottom of the registration page.
- Do I need to create a profile to apply for a job?
- How do I apply for a position at CIHI?
- Do I have to fill out a new profile each time I apply for a position?
- What will happen after I submit my application for a specific position?
To apply for a position, you must create your candidate profile first. Access the My Career Profile page to create your profile and submit your resume. When you create your profile, you will be required to create a password. Use this password to access your profile and to apply for positions of interest.
Browse Job Opportunities and click the Apply for this job button on the position you are interested in. Complete the skills criteria section and answer several screening questions specific to that position. You will be contacted for an interview if your skills and experience match the position's criteria.
Please keep in mind that only resumes received through our online application system will be considered and note that due to high volumes, only candidates selected for interviews are contacted.
Your profile is automatically linked every time you apply for a position, so you only have to fill it out once. However, you may update your profile at any time.
Please allow some time for recruiters to review your application. Our team of recruiters will assess the applications received and will contact those applicants who are chosen for an interview. If you are not contacted for a specific position for which you applied, all resumes submitted through our online application tool are kept for future consideration.
- Do I need to apply for a position to create a profile?
- How can I upload my resume?
- Using local files from your own operating system
- Using Dropbox online storage
- Using Google Drive online storage
- I can't log onto my career profile. I receive an invalid password or authorized users only message. What do I do?
- Click on the Forgot your password? link in the Returning User section. Enter your email address in the field provided, and click Send. An email containing the reset password link will be sent automatically to the email address provided.
- If you are still experiencing problems with the new password, type in the password rather than cutting and pasting it from the email that was sent to you. Sometimes an extra space can be copied by mistake, which will render your password invalid.
- Enable your cookies
- Delete your cookies
- Update your browser to the latest version
No, you do not need to apply for a specific position before creating a profile. Access the My Career Profile page, and follow the steps for creating or updating your profile. Your information will be saved in the system, and, as recruiters perform searches on the database, they will immediately have access to your profile. Keep your profile up to date to ensure your skills are appropriately matched to new career opportunities.
You can upload your resume or other documents when you create a new profile or via the My Documents page upon logging in. There are three ways to upload documents:
When uploading documents, you need to define the type of document that you are uploading.
We apologize for any difficulty you may have experienced. Please read the FAQs above. If you still need assistance, please contact the career application system help desk directly by email, and include the following details of the problem:
- Exact brand and version number of the browser.
- Version of the operating system you are using.
Email address: firstname.lastname@example.org
Phone number: 1-877-427-7717
Hours of operation: Monday to Friday 8 am to 8 pm, EST (except statutory holidays)