Business Analyst

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    Business Analyst
    Long Term Full-Time
    Risk Management/Underwriting/Account Management
    Edmonton, Alberta, Canada
    January 11, 2018
    January 31, 2018

    Position Overview:

    Business Services
    Customer Service & Risk Management − Edmonton
    Temporary Full-Time Position

    Applications are invited from motivated and innovative candidates to fill the position of Business Analyst in the Customer Service and Risk Management Department. Business Analysts deliver significant business & systems analysis, process & knowledge management while maintaining high levels of customer service through internal consulting functions.


    • Captures and translates business needs into business requirements that drive the development of innovative business process and technology solutions. Evaluates the suitability of recommended solutions.
    • Creates data and process models that document business and system functions.
    • Conducts analysis, makes cost-weighted and risk-aware recommendations for advancing the business through process or system changes.
    • Represents the business in a leading role during the definition, planning, testing and implementation of technology and process solutions. Partners with Information Management, Service Providers and WCB management.
    • Champions business process optimization activities; this includes the ability to identify, analyze and present opportunities to senior management.
    • Authors, reviews, approves and assist in the creation of deliverables throughout the project lifecycle such as proposals, business cases, project charters, conceptual designs, detailed designs and test plans.
    • Translates client reporting requests and assists in report creation, training, analysis, and support to ensure user reporting requirements are met.


    • Post-Secondary degree or diploma in a discipline related to Information Systems such as Business (MIS) or Computing Science is required.
    • Highly developed understanding of business and system analysis, Business Process Management (BPM), modeling tools, and process/workflow mapping. Minimum three to five years’ experience in a complex business or IT environment. Equivalent combination of education and experience will be considered.
    • Certification in Business Process Management would be an asset. i.e. CBPMP, CPP
    • Technical aptitude, an understanding of modern programming languages, data warehousing architecture, relational databases and reporting tools such as .Net, C#, SQL, SSRS, Cognos
    • Outstanding conceptual and analytical skills and a strong attention to detail.
    • Advanced requirements/information gathering, problem solving, and reporting skills.
    • SQL skills are required.
    • Experience with Active Reports is an asset.


    Salary will be evaluated based on candidate’s skills and experience.

    Salary Range 8 - 11 from $52,704 to $92,990 per annum (includes Market Supplement)


    Please submit resumes quoting competition #J0118-0480.

    External candidates may also be considered.

    Security Clearance

    Final external candidates for this position will be required to undergo a security clearance. Internal candidates may also be required to undergo a security clearance as per the WCB Security Clearance guideline.

    We thank all applicants for their interest, however; only candidates under consideration will be contacted.